Our Story

Built by pest control veterans.

In early 2020, a group of pest control professionals got tired of watching deals fall through because of bad proposals and missed follow-ups. So they built something better.

Origin Story — scroll to read ↓

Episode I
A NEW LAUNCH

In early 2020, Eric Fletcher wanted to show Pest Control companies a better way to present their services to customers. He wanted to elevate the Pest Control industry and help Pest Control companies be more profitable, professional, and successful. His initial attempt at building the solution didn't meet the standard of his vision. He reached out to a colleague in the industry, Darren Hunsaker, that was his go-to whenever he needed help with software related to Pest Control. Darren, then serving on the board of the Arizona Pest Professional Organization (AZPPO), agreed that the industry needed to solve this problem and he knew a software developer that thought outside the box. Nick Routsong was called in to meet with Darren and Eric to discuss the problems they saw in the industry and Nick agreed that they should do something about it.

They began putting the pieces together over the following months and determined what would need to be built. Eric decided to sell his Pest Control company as he transitioned his focus to Smarter Launch. The three dedicated more time and resources to the project as it continued to grow in promise. In 2022 they attended PestWorld in Boston and were able to show several companies what they had been building. The response was fantastic and confirmed they were on the right track. They needed someone else on the team to help spread the vision. Darren discussed the project with Cody Smith, a fellow Pest Control company owner, fellow AZPPO board member, and friend. After seeing the software for himself, Cody knew he had to be a part of Smarter Launch as well. Cody joined the team and the four continued to prepare for an initial launch of the software to beta customers in early 2023.

Smarter Launch continues to add new Pest Control companies as customers (and fans) each month. All revenue generated by the company has been invested directly back into developing the product, making it an increasingly valuable tool for the industry to leverage in their sales efforts. Schedule a demo with our team today and launch your sales to a whole new level with...

SMARTER LAUNCH

Timeline

Milestones

2020

Eric Fletcher seeks to build better proposal and service agreements for the Pest Control industry. He seeks out partners Darren and Nick to bring his vision to reality.

2022

Showcase debut at PestWorld Boston — industry validates the concept.

2023

Beta launch; first paying customers onboarded. Growing every month.

2024

Team expands with Customer Success and Implementation specialists.

2025

Hundreds of pest control companies trust Smarter Launch to run their sales.

2026

The best is still ahead. New features, new markets, and a whole lot more companies about to launch smarter.

The Team

Combined 75+ years in pest control

Executive
Cody Smith

Cody Smith

Co-Founder, CEO

Second-generation pest control owner, former AZPPO President, and 20+ year industry veteran. Cody built his father's company from a one-man show to multiple technicians and thousands of accounts.

Executive
Nick Routsong

Nick Routsong

Co-Founder, CTO

Experienced software architect with 20+ years building products across multiple industries. Nick leads the engineering team behind the platform.

Executive
Darren Hunsaker

Darren Hunsaker

Co-Founder, Strategic Partnerships

Co-founder of Smarter Launch and former multi-location PCO. Known as a FieldRoutes expert, Darren brings deep industry expertise and a passion for using technology to help pest control companies scale.

Executive
Eric Fletcher

Eric Fletcher

Co-Founder, Business Development

Owner of Eastern Arizona Exterminating for 15 years, completing five acquisitions before selling in 2020 to focus on Smarter Launch. Eric brings firsthand knowledge of what it takes to grow and scale a pest control business.

Customer Success
Bryson McCutcheon

Bryson McCutcheon

Director of Customer Success

Joined 2024

Former COO & Director of Technology at ACTION Termite & Pest Control. Bryson brings over a decade of technology and operations leadership to ensure every Smarter Launch customer achieves their goals.

Customer Success
Emily Barovsky

Emily Barovsky

Customer Success Manager

Joined 2026

Emily brings a diverse background spanning science education, research, sales, and customer success — helping pest control businesses understand the platform and leverage it to improve their sales process and customer communication.

Customer Success
Logan Jarvis

Logan Jarvis

Customer Success Manager

Joined 2025

Former Director of Sales at FieldRoutes, a ServiceTitan company. Logan brings deep SaaS and home services expertise to guide customers through onboarding and long-term success.

Customer Success
Morgan Smith

Morgan Smith

Implementation Specialist

Joined 2026

Morgan brings 7+ years of SaaS experience across implementation and customer success. Known for translating complex systems into practical workflows, she helps teams go from overwhelmed to empowered.

Customer Success
Sed Galope

Sed Galope

Technical Support

Joined 2024

Sed brings a background in communications, executive support, and marketing technology. At Smarter Launch, he helps customers get the most out of the platform by setting up integrations, building automations, and streamlining their customer service workflows.

Development
Russell Balahadia

Russell Balahadia

DevOps & Security

Joined 2024

Russell Balahadia has over 6 years of experience keeping cloud infrastructure running smoothly, with an earlier 4 years in IT support. At Smarter Launch, Russell helps ensure the platform scales reliably and runs smoothly behind the scenes, with a passion for building dependable systems and improving how the team operates day to day.

Development
Jhun Ryan Lorenzo

Jhun Ryan Lorenzo

Engineering Manager

Joined 2021

With over a decade of experience building web and mobile applications, Jhun works closely with our CTO and has played a central role in building core platform features including Proposals, Service Plans, Custom Fields, and the Drawing Tool.

Development
Kenneth Requina

Kenneth Requina

Software Engineer

Joined 2022

Kenneth Requina has 9 years of experience as a software engineer and is the kind of developer who genuinely cares about the quality of his code — not just that it works, but that it's clean, tested, and built to last.

Development
Andrew Cabije

Andrew Cabije

Software Developer

Joined 2022

With 12 years of experience building web applications and backend systems, Andrew focuses primarily on API development and integrations, with a strong interest in clean system design and automation.

Development
Jayson Griarte

Jayson Griarte

Lead Quality Assurance Engineer

Joined 2025

With 4 years of experience in quality assurance across SaaS, FinTech, and eCommerce projects, Jayson focuses on testing and release validation — helping the team catch issues early and deliver a stable, user-friendly product with every update.

Development
Arvin Tinio

Arvin Tinio

Quality Assurance Engineer

Joined 2025

Passionate about automation and building reliable, high-quality software, Arvin focuses on creating efficient testing solutions that help the team ship better products, with an emphasis on continuous improvement and attention to detail.

Development
Allen Antipuesto

Allen Antipuesto

Quality Assurance

Joined 2022

With 9 years of software engineering experience, Allen focuses on quality assurance at Smarter Launch — building quality into every stage of development to deliver a reliable, stable, and user-friendly product.

Sales
Lee Thompson

Lee Thompson

Account Executive

Joined 2026

20+ years of executive leadership across Fortune 50 companies and private equity. Lee co-founded a pest control company, led M&A across home services, and now helps pest control owners discover how Smarter Launch can elevate their sales and grow the value of their business.

Evangelist
Cosmo Moon

Cosmo Moon

Product Evangelist

Joined 2023

Born from a supernova of creativity in 2023, Cosmo is our official mascot and space-savvy strategist. With a jetpack powered by innovation, he navigates the cosmos of client communications and helps you land the perfect proposal every time.

The Name

Why is it called Smarter Launch?

We wanted to help businesses kick off a whole new level of efficiency and revenue growth. With Smarter Launch, you're not just getting software — you're preparing your company for a whole new launch: a streamlined sales process, a more professional brand presence, and the tools to close more deals, faster.

Industry Partners

Rooted in the community.

We support the associations, media, and organizations that serve pest control and field service professionals — because that's the community we come from.

View Partners
Built for the field. Designed to close.

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