Smarter Launch Expands Team with Two New Hires in Implementation and Technical Support

Client-focused additions strengthen onboarding and support for pest control companies using the platform

(Mesa, AZ) — Smarter Launch, a leading provider of proposal software for pest control companies, today announced the addition of two new team members: Abigail Brown as an Implementation Specialist and Andrew Buckley as a Technical Support Specialist. Both roles focus on helping pest control businesses adopt the platform smoothly and get lasting value from it.

Abigail Brown joins Smarter Launch with a background in education and behavioral therapy, bringing a people-focused perspective to SaaS implementation and customer success. Her experience has centered on communication, relationship-building, adaptability, and helping individuals and teams navigate new concepts and processes. At Smarter Launch, Abigail supports successful implementations and long-term platform adoption, helping teams build confidence and seamlessly incorporate the platform into their everyday workflows.

"I'm passionate about making complex information approachable," said Abigail. "Every company that comes on board is learning something new, and my job is to make that feel manageable rather than overwhelming. When a team gets comfortable with the platform and starts using it every day without thinking twice, that's a win."

Andrew Buckley joins as Technical Support Specialist, bringing more than two decades of client-facing experience and a people-first philosophy to technical support. His approach centers on clear communication, a commitment to serving others, and a genuine interest in helping people solve problems.

"Technology should empower your work, not get in the way," said Andrew. "When someone reaches out to support, they're usually in the middle of something important. My goal is to get them back to it quickly and make sure they understand what happened, so the same issue doesn't slow them down again."

Smarter Launch provides interactive proposal software designed specifically for pest control companies. The platform helps businesses create professional proposals, communicate services more clearly to customers, and automate follow-ups to close more sales. Built by industry professionals, Smarter Launch equips pest control teams with modern sales tools that streamline workflows and improve the customer experience, helping companies win more business and grow faster.

About Smarter Launch

Smarter Launch is a proposal software platform built specifically for the pest control industry. Designed by industry professionals, the platform helps companies create clear, professional service proposals that customers can easily understand. With features like visual diagrams, customizable branding, automated follow-ups, and interactive proposal tools, Smarter Launch helps pest control businesses communicate value, close more sales, and streamline their sales process. Learn more at www.smarterlaunch.com.