CRM Integration

FieldRoutes Integration

Connect Smarter Launch to FieldRoutes to keep both platforms in sync automatically — no double data entry, no missed paperwork, and no switching tools to get your team what they need.

Key Features

Sync in both directions. Zero manual effort.

The FieldRoutes integration connects your proposal workflow to your CRM — customer records, documents, tasks, and team data stay in sync automatically.

Two-Way Customer Sync

Push new customers from Smarter Launch to FieldRoutes automatically. Changes made in FieldRoutes — name, address, contacts — flow back in real time. Smart deduplication by email prevents duplicate records.

Proposal & Document Delivery

Proposal PDFs attach to the matching FieldRoutes customer record on send or acceptance. Notes, site drawings, and attachments can be included. Failed pushes are retryable without recreating the proposal.

Team & Location Import

Pull your FieldRoutes offices into Smarter Launch as service locations. Import employees, create their Smarter Launch accounts, and assign them to the right locations — all in one step.

Task & Alert Automation

Use Smarter Launch automations to create tasks or alerts in FieldRoutes based on proposal and customer events. All task categories supported — Billing, Scheduling, Service, Sales, Follow-up, and more.

Customer Search

Search your entire FieldRoutes customer base from Smarter Launch by name, address, email, phone, or customer ID. Link existing records without creating duplicates.

Referral Source Sync

Customer sources from FieldRoutes are imported as referral sources in Smarter Launch, keeping lead attribution consistent across both platforms.

How It Works

Set up once. Runs forever.

01

Connect your FieldRoutes account

Paste your FieldRoutes API credentials in Smarter Launch integration settings. The connection is verified instantly.

02

Import offices and team

Pull your FieldRoutes offices as service locations and import employees in one click, with accounts created automatically.

03

Configure sync rules

Choose when customers push to FieldRoutes — on creation, on proposal acceptance, or both. Set document delivery preferences once.

04

Send proposals as normal

Your team works in Smarter Launch. Customer records, PDFs, and notes flow to FieldRoutes without any extra steps.

05

Automations fire on events

Proposal accepted? Customer created? Smarter Launch can create FieldRoutes tasks automatically so nothing falls through the cracks.

✦ Featured Interview

FieldRoutes × Smarter Launch

Hear directly from the FieldRoutes team about the integration, what it means for pest control operators, and how it fits into a modern field service workflow.

Sync Details

What flows where.

From

Smarter Launch → FieldRoutes

  • New customers pushed automatically
  • Optional: push only on proposal acceptance
  • Deduplication by email before creating records
  • Additional contacts synced alongside primary record
  • Proposal PDFs attached on send or acceptance
  • Internal notes pushed as FieldRoutes customer notes
  • Site drawings and attachments included

From

FieldRoutes → Smarter Launch

  • Account name and address updates flow back
  • Contact information stays current
  • Offices imported as Smarter Launch locations
  • Employees imported and assigned to locations
  • Customer sources synced as referral sources
Why It Matters

Stop entering the same data twice.

  • One source of truth — customer records stay consistent across both platforms without manual effort
  • Proposals delivered where your team works — PDFs and notes land directly on the customer's FieldRoutes profile
  • Only real customers enter your CRM — tie customer creation to proposal acceptance so unqualified leads stay out
  • Automate your follow-up — turn proposal and customer events into FieldRoutes tasks automatically
  • Your whole team, connected — import staff and locations from FieldRoutes in one step

FieldRoutes

Field Service Management

FieldRoutes is a field service management platform built for pest control and home services. The Smarter Launch integration connects your entire proposal workflow to the CRM your team already lives in.

Two-Way SyncProposal PDFsTask AutomationTeam ImportCustomer SearchReferral Sources

Sync Configuration

  • Push customers on creation, acceptance, or both
  • Attach proposal PDFs on send, acceptance, or both
  • Optionally include notes and site drawings
  • Failed document pushes retryable without recreating
  • Referral source sync keeps attribution consistent

Already using FieldRoutes?

See the two-way sync in action — we'll walk through setup and show you exactly how data flows between both platforms.

Schedule a Demo
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